FlexiQ

	Intelligent ACD based call routing along with intuitive presence and collaborative tools.
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	Feature-rich solution that is about improving levels of service through ease of information access.
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	Deployment is simple and fast. Costly integration services are not required for incorporation with existing systems.
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FlexiQ Call Centre Solution

FlexiQ is a complete IP Call Centre Solution which allows users to focus on customer needs using FlexiQ as a unified conduit to business data. Our solutions offer the flexibility and scalability to suit any call centre needs. As a software-based solution, FlexiQ is ideal for any size of contact centre ranging from 5 users upwards. With an easy to user and intuitive interface coupled with simple integration, the FlexiQ system can be implemented quickly with minimal training.

	Agent Interface
	The Agent Interface is a clear and simple to use application. The main FlexiQ screen can be divided into key functional areas. These areas can be fixed, sizeable and dockable depending on the client's requirements. The default setup is shown in the screenshot (click to enlarge).
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